Description : Ward Clerk - Virtual Ward. Company : Norfolk and Norwich University Hospitals NHS.... Location : Remote in Norwich NR4
Would you like to be part of a new innovative, proactive, friendly, and supportive team?
The Virtual Ward is an exciting addition to the way we care for patients. Patients are cared for at home using wearable technology. The virtual ward team need to be dynamic, forward-thinking individuals with great problem solving and IT skills.
Communication is key in virtual nursing, and we use a variety of communication methods and tools with both our and across the multidisciplinary team.
The service is continuously evolving so candidates will need to be adaptable to change and able to contribute to any new initiatives to improve patient care.
Advert closing: 7th June 2023
Interview date: 19th June 2023
Managing all aspects of the ward clerk role and reception duties.
Work with all members of the Virtual Ward Team and ensure PAS is up to date and recorded accurately.
Manage the reception area of Hoveton Ward - greeting patients and staff.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.
- To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
- To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
- To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from the Ward.
- Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.
- To prepare the clinical coding form, inpatient sick certificate and GP discharge letters for each patient episode and ensure it is completed by medical staff. To ensure that all documentation is complete when the patient is discharged from the ward and that the discharge letter is faxed to GPs within 24 hours.
- To arrange where appropriate follow-up outpatient appointments.
- Ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.
- To provide Bed Management with an accurate bed state on an agreed timely basis.
- To manage all incoming, non-medical telephone calls as appropriate and deal with them either by delegating or referring calls to other staff or returning calls as necessary. To ensure confidentiality maintained at all times.
